When one starts to rely on modern technology for their safety, it is easy to assume and cut costs of various expenditures that require human resources. If you have enough technically advanced equipment installed, it is highly tempting to let go of the people monitoring the setup. For example, if you have a systematic network of CCTV cameras installed in your space, you can make certain that you are able to monitor everything on your own. Therefore, you might be more tempted to let go of your security guards. However, the number of alerts a person might receive can lead to exhaustion if you are managing everything on your own.
The more false positives, the more likely it is that you will get tired of investigating different troubles. You might even stop noticing these threat alerts altogether. This callousness can allow a real threat to pass you by without any problem. If your system allows the breaches, there is no way anyone would exploit the use of the same. In this blog post, we will actively discuss how alert fatigue can impact the safety of your cyber systems and how you can outsource the security of your systems to the experts of Softlogic Australia to enhance the productivity of your space without any worries.
What is Alert Fatigue?
Alert fatigue is the phenomenon wherein one receives numerous reports of activity. Although at the beginning of the investigation stage, a person is usually excited to investigate, the more false positives you receive, the more pointless the work seems. If this pattern continues for a long time, a person tends to become complacent in believing that any and every report that comes in would be a false positive. This further leads to leniency while investigating future reports. This entire phenomenon is known as Alert Fatigue.
Alert Fatigue in Cyber Security
Alert fatigue does not only exist in the physical world but also in the virtual one. If you work in the cybersecurity of a company, you can experience this phenomenon in a thorough manner. One might also be baited into an alert fatigue cognitive response by a potential hacker. Therefore, it is a prevalent phenomenon in this space. Most cybercriminals are stealthy, determined, and thoroughly persistent – they will develop a Pavlovian response of ignoring the reports of the person who checks through them in order to conduct their cyber crimes.
According to studies conducted, if an institute receives over 17,000 reports of malware attacks, only a fifth of them could be reliable. This phenomenon is akin to finding a needle in a haystack.
How In-House Monitoring Does Not Work
When you are setting up your cybersecurity team, everyone is enthusiastic about the same. However, over time, the act of monitoring becomes a tedious task everyone needs to keep their own on. Combined with your IT department’s other responsibilities, it can thoroughly and actively make sure that you end up overworking your employees. It can lead to less productive hours, negligence in their work, and several other issues. When one develops alert fatigue, it can thoroughly and actively lead to more cybercrimes being committed than not. Even if you have the most capable IT team, the act of checking every single alert on their own is bound to take a toll on their well-being and their performance in general.
This is why in-house monitoring can seem to be an inexpensive option but backfire in the long run. This is also why most medium to large companies decide to outsource this work to cybersecurity firms.
Benefits to Avail of Outsourcing Monitoring
In order to thoroughly make sure that you and your company are safe from any cyber attacks, one of the easiest ways you can do that is by outsourcing the task of monitoring to an established firm that deals with cybersecurity and can easily manage all the alerts on its own. In this manner, you do not have to worry about a thing when it comes to cybersecurity. Your in-house team also does not have to go through every single report to ensure the safety and security of your systems. By outsourcing monitoring, you can rest assured that your systems are thoroughly safe and secure while making certain that you are accessing a cost-effective solution in a thorough manner.
Why Opt for Softlogic Australia?
Handling a large number of suspicious activity reports in your system on your own or by a small team of employees can be thoroughly difficult. When a large quarter of these reports are thoroughly false positives, it can lead to complacency in the workplace. One might be tempted to think that all the reports are positive. This gives rise to leniency when dealing with suspicious activity reports. By outsourcing the task of digital security to reliable handlers such as Softlogic Australia, not only are you lessening the load of things to be handled on your employees, but you can also rest assured that every single report that comes in is thoroughly investigated in a comprehensive manner. Opt for Softlogic Australia today!
